Why SIRIUS SOURCING?
We’re the top choice for digital CX partnerships globally, offering a collaborative approach that values long-term relationships and customer feedback for continuous improvement.
The difference with SIRIUS STARS
Star Quality Support Creating amazing CX one interaction at a time
We’re Cost Efficient
You can count on us to help you maximize resources while reducing costs associated with in-house solutions.
We’re Compliant
We ensure the protection of customer information in all contexts, maintaining regular compliance and safeguarding data integrity.
We’re Native English Speakers
We prioritize a workforce and leadership team of native English speakers to ensure seamless communication with your customers without the challenges of language barriers.
We’re Product Experts
When your customers talk to a product expert, it adds immense value by providing swift and accurate assistance, resolving issues efficiently, and offering personalized solutions in every interaction.
We Value High Quality as the Standard
Quality service should not be the selling point, but the standard. We commit to enhancing your brand reputation by providing star quality support to your customers to ensure your company’s continued success.
We’re Innovative and Data Driven
We make informed decisions and optimizations based on actionable insights extracted from customer interactions and operational metrics.
We’re Diverse
Our leadership team and workforce is full of diverse contributors, including over 70% minority representation.
We’re Agile
We quickly adopt to changing customer needs, market dynamics, and technological advancements. This allows us to offer you flexible solutions and optimize our efficiencies.
