SIRIUS SOURCING

Revolutionize Your Customer Experience

We Deliver Cost-Savings, Star-Quality Customer Support to Companies Experiencing Rapid Growth.

Say Goodbye to Traditional Outsourcing

Experience the Power of Digitally-Driven
CX Excellence! Let our SIRIUS STARS (customer support agents) handle your day to day customer interactions while you focus on scaling your business and maximizing profit. As a solutions partner, SIRIUS SOURCING doesn’t just deliver outstanding
customer support – we redefine what’s possible. Our native English speaking stars offer 24/7 personalized customer support, saving you significant time and money without sacrificing quality.

We take care of your customers while you focus on growth

Maximum Optimization

We optimize every aspect for maximum efficiency and success.

Flexible Solutions

Elevate your business with data driven solutions, seamlessly integrated for optimal efficiency.

Product Experts

Our stars are trained to be dedicated product experts, ensuring unparalleled assistance tailored to your unique needs.

Actionable Insights

Gain actionable insights from in-depth analytics on customer behavior, driving informed decision-making for impactful results.

Services Offered

Customer Support

Enhance customer satisfaction, cultivate enduring loyalty, and save money with our customer support solutions. Through our omnichannel support (phone/email/SMS), live chat, social media management, knowledge base creation, and customer analytics and insights services, we deliver personalized support solutions that seamlessly match customer expectations and business goals, driving you towards unparalleled success.

Embrace the power of outsourcing alongside industry leaders.

- TESTIMONIALS -

Industry Voices

Nothing speaks louder than results. Explore Perspectives from Industry Leaders on innovative and sustainable solutions

Star Quality Support

How it works

Our SIRIUS STARS are your brand’s biggest fans, equipped with the know-how to tackle any challenge. We’re all about getting to know your business, uncovering your ‘why’, and crafting solutions tailored just for you. The great thing is, we’re not here to just provide solutions, we’re dedicated to fostering long-term customer loyalty through a blend of analytics and a genuine passion for your success.

We Explore Your Why

We’ll kick things off by diving into the heart of your business and find solutions to your biggest challenges.company’s unique needs.
31 December 2018
31 December 2018

We Handpick the right talent for you

Our expert team will vet and handpick the best candidates to meet your company’s unique needs.

You Train the Trainer

You will work closely with your dedicated Customer Success Manager to create and customize a training solution that will make our SIRIUS STARS product experts.
31 December 2018
31 December 2018

Ongoing Support & Optimization

We hit the ground running effectively supporting you and your customers. Consider us partners for life.

Our Blog

Unveiling the Power of Proactive Customer Experience Services
27Feb

Unveiling the Power of Proactive…

In the realm of customer service, being proactive can make all the difference between merely satisfying customers and truly delighting them. Proactive […]

Revolutionizing Customer Experience: The Evolution of CX Services
27Feb

Revolutionizing Customer Experience: The Evolution…

In the dynamic landscape of modern business, customer experience (CX) has emerged as the cornerstone of success. Today, companies are not just […]

Enhancing Customer Experience with Exceptional CX Services
27Feb

Enhancing Customer Experience with Exceptional…

In today’s competitive landscape, providing top-notch customer experience (CX) services is paramount for businesses looking to thrive. As consumers become more discerning […]

Ready to Get Started?

Answer a few quick questions to see how we can help you.